DEC-2016 – CURRENT, EPAM SYSTEMS

Nov-2021 – current – Business Analysis Team Leader, Head of BI Analysis Unit (13 FTE)

oLeading from scratch, run interviewing and employees onboarding

oDesign employee professional development plans and people management

Nov-2020 – Nov-2021 – Lead Business Analyst

Leading Business Analysis Activities within a program team of approx. 40 Devs, QAs, BAs –

FinTech, CIAM migration from on-prem to cloud across the Enterprise (1.5M of end-users)

oElicitation business requirements, defining a program scope and use cases

oDesign stories mapping and decomposition to solution designs

oProviding delivery including end2end testing

Aug-2018 – Nov-2020 – Senior Business Analyst

On-site discovery, USA, FinTech - building self-service analytic tools for data scientists

oStrategy Analysis, defining a scope, use cases, and wireframes design

oEpics refinement and breakdown to a backlog

On-site discovery/implementation for 3 months, USA - corporate web services development

oSolution evaluation, defining a scope, mockups design, backlog management

oProviding delivery playing a Scrum Master role and UAT managing

BI Dashboard migration from Origamilogic to Tableau and GCP

Dec-2016 – Aug-2018 – Business Analyst

FinTech - Business Intelligence: Data migration from Hyperion SQR Production Reporting to SQL Server Reporting Services (SSRS) infrastructure

oScope refinement and define gaps between SQR code and elicited business needs

oSRS and source to target mapping design

On-site for 6 months, Kazakhstan, Discovery and Implementation, Oil&Gas (Waterfall):

oMerging several Oracle Primavera P6 instances into the one database - Strategy Analysis: defined business needs, capability gaps, stakeholder analysis, solution scope

oIntegration ERP (JD Edwards) and Business Support (Primavera) systems – Requirements Analysis & Design definition: designed BRD and SRS, UAT managing

Techniques: Impact Mapping, RACI Matrix, Brainstorming, Document and Interface analysis, Interviews, Observation, Workshop, Business Rules Analysis, Process Modeling and Design, Scenarios and Use Cases.

NOV-2014 - NOV-2016 – CO-FOUNDER AND MANAGER, OUTSOURCING CONTACT CENTER, KAZAKHSTAN

General company management – 40 employees

Benchmarking and business case calculation, and company launch from scratch

Developed strategic plans, set marketing/sales targets, and modeled business processes

Software requirements design, vendor assessment, and solution delivery

APR-2014 - SEP-2014 – CHIEF OPERATING OFFICER, IDS AQUA SERVICE

General tele sales / support unit management - 100 employees and its restructuring by creating unified Contact Centre, business processes redesign and automation:

Stakeholders’ engagement, defining business needs, requirements, and data flow

Reduced operation costs by 15% through business processes optimization

25% increase in the employee efficiency by new motivation system implementation

MAY-2011 - APR-2014 - AFTER SALES BUSINESS UNIT MANAGER, UKRAINIAN DISTRIBUTOR OF DENTAL EQUIPMENT KAVO

General unit management – 10 employees, improving the manageability and efficiency, and developing ERP system particularly:

Defined business needs, described business requirements

Designed user interfaces, data structures, business logic, and process flow

Merged Sales and CRM, HR, Inventory, Accounting, Reporting

NOV-2009 - MAY-2011 - PRODUCT MANAGER, VODAFONE UKRAINE

Developing Telecom products – Mobile Internet, BlackBerry:

Benchmarking and market analysis, define business needs and opportunities for revenue grow

Model value and business case, marketing strategy design and roadmap management

Design business requirements and software/hardware specification

Vendor assessment, contract, and providing solution delivery playing a Project Manager role

DEC-2006 - NOV-2009 – HEAD OF CUSTOMER SERVICE TEAM, VODAFONE UKRAINE

General people management – 25 employees

EDUCATION

Leading SAFe® (2022)

Business Analysis, Kyiv Chapter of IIBA® (2018) and CBAP® certification (2020)

Data Science and Data Visualization, Data Science UA, 2019

Data Science and Machine Learning for Business Analysts, Art of BA, 2018

Master’s degree in Government Management, National TU Dnipro Polytechnic, 2004 - 2005

Bachelor’s degree in Economic Cybernetic, National TU Dnipro Polytechnic, 2000 - 2004